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Privacy Policy

Last Updated: January 9, 2025

Smile4Me Dental Care ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information you provide directly to us, including:

  • Contact Information: Name, phone number, and email address (when provided)
  • Health Information: Description of your dental needs or concerns submitted through our contact forms
  • Communication Preferences: How you heard about us and your preferred method of contact

We also automatically collect certain information when you visit our website:

  • Device Information: Browser type, operating system, and device identifiers
  • Usage Data: Pages visited, time spent on pages, and navigation patterns
  • Location Data: General geographic location based on IP address

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and schedule appointments
  • Provide dental care services and communicate about your treatment
  • Send appointment reminders and follow-up communications
  • Improve our website and services
  • Analyze website usage and optimize user experience
  • Comply with legal obligations

Third-Party Services

We use the following third-party services to operate our website and provide our services:

  • Google Analytics: We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information such as how often users visit the site, what pages they visit, and what other sites they used prior to coming to our site. You can learn more about Google's privacy practices at Google Privacy Policy.
  • Google Ads: We use Google Ads to display advertisements and measure the effectiveness of our advertising campaigns. This may involve the use of cookies and tracking pixels.
  • NexHealth: We use NexHealth for online appointment scheduling. When you book an appointment, your information is processed according to NexHealth's Privacy Policy.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. Cookies are small text files stored on your device that help us recognize you and remember your preferences.

We use the following types of cookies:

  • Essential Cookies: Required for the website to function properly
  • Analytics Cookies: Help us understand how visitors use our website
  • Advertising Cookies: Used to deliver relevant advertisements and track ad campaign performance

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your information is stored on secure servers located in the United States.

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information, subject to certain exceptions
  • Opt-Out: Opt out of receiving marketing communications from us

To exercise any of these rights, please contact us using the information provided below.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete the information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page and update the "Last Updated" date at the top of this policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Smile4Me Dental Care

31-57 Steinway St

Queens, NY 11103